Become a customer

An open water market provides the platform for you to review your current water and wastewater spend.

We talk the language of water

An open water market provides the platform for you to review your current water and wastewater spend.

Who we are

As well-established business water experts, you are in safe hands, with simple, competitive fixed plans and great service, saving you time and money.

We have developed a strong customer centric team, boasting long term water industry expertise. Our aim is to help you better navigate the water retail market.

GB Water specialises in helping you manager your water and wastewater spend.

What your business can expect to receive

Quick turnaround on quotes

Quick turnaround on quotes, including bespoke smart water management strategy solutions

Long term contracts

The longest-term contracts available in the market with an ability to fix retail costs to protect you from future increases.

Expert advice

In house expertise, with years of industry experience – we talk the language of water and have a wide reaching knowledge base

Account management

Dedicated account management with on-going training and support for your team.

Unique products

By partnering with GB Water, you will benefit from our unique products and services.

Cost-effective solutions

Supplier choice - GB Water hold key relationships with multiple suppliers in the market which will provide you with the most cost-effective procurement solutions

Transparency

Simple and transparent process - with access to our portal, your team can track real time updates on their referrals

What we do

Analyse

Analyse your existing spend and usage to deliver a true price comparison based on current spend benchmarked against market tariffs

Obtain & deliver

Smart procurement solutions, tailored to your specific requirements

GB Water Insights

Combines smart water loggers with a clear online insights portal to help you reduce waste, control costs and gain visibility over water usage.

Cost recovery

We’ll analyse historic billing data and investigate any potential claim for incorrect charging

Tariff optimisation

Take advantage of our market data analysis service where our GB water experts will review market tariff codes to identify saving opportunities

Bill validation

A bill validation service which saves you time and money. Our experts will check every aspect of your bill to ensure accuracy, challenge and resolve anomalies on your behalf

Results from our customers

Hotel Group

“The Insight platform has completely changed how our hotels manage water. We can track abnormal water usage, and spot where operational improvements are needed.”

Care Home Group

Annual water costs reduced from £91,000 to £14,500 – saving £76,500 per year.

Frequently
asked questions

How do I know I can switch?

Following the de-regulation of the commercial water market in England and Wales from April 1st 2017, the open water market has provided the perfect opportunity for any eligible business customer to review their current water and wastewater spend. By either agreeing a retail agreement with their existing supplier or switching to an alternative supplier, business customers now, more than ever, are keen to review and improve their current annual spend.

Whilst the non-household water market has been de-regulated since 2008 in Scotland, many business owners in the UK still aren’t aware that they’re able to switch.

What is the de-regulated water market?

Since the 1st April 2017, over 1.2 million eligible business customers have been given the freedom of choice of who supplied their water and wastewater service provisions. Previously, this was determined based on where in the UK the premise was located and which wholesaler supplied the area.

What are the benefits of a de-regulated industry?
  • It gives businesses the freedom to negotiate the best smart procurement water plan for their business
  • Businesses have more choice over their water supplier so are able to choose based on reputation, customer service and competitive tariff structures
  • More water efficiency advice for businesses so you can understand how to reduce your water spend and mitigate wholesale price movement
How easy is it to switch?

Switching to an alternative supplier is straightforward and with the support of GB Water, you can be benefiting from a competitive tariff within 28 days.

What if I have water and wastewater with different suppliers?

Your GB Water experts will consolidate the two service provisions to one global supplier, meaning you will receive one bill.

Request a quote/callback

Start saving on your business water bills today. Fill in the form and we’ll be in touch.